The carrier will call you at least 30 minutes prior to delivery, so please ensure the phone number connected to the delivery address is correct in Your Account. If nobody is present at the time of delivery, the product will be taken away by the carrier and you'll need to reschedule your delivery. A signature is required for all deliveries. In these cases, the carrier will contact you by phone to arrange a date and time for delivery.įor more information on setting up a Scheduled Delivery, see: Arrange a Scheduled Delivery. If a first available delivery date isn't displayed, then you're in an area that doesn't support pre-scheduling from the website or the item is in a pre-order state. A special product, order, or handling fee may still apply. If your order doesn't qualify for free shipping: The order may contain ineligible items such as grow media. Note: Some items may not be shipped to Alaska and Hawaii using free shipping. You may find geographic shipping restrictions apply to particular products. You can ship to APO/FPO addresses only when they have a U.S. Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility. Please indicate if your facility has a commercial loading dock and if you will require a pallet jack or lift gate. Any item with "FREE Shipping" messaging on the product detail page is eligible and contributes to your free shipping order minimum. SERES offers free shipping on all eligible items excluding grow media.
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